Comparative Test: Color Lasers up to 700 Euros

This test compares five color laser printers sold by Brother, HP, Kyocera, Oki, and Samsung. Prices range from 400 to 700 Euros.

Erschienen am 3. März 2009 bei Druckerchannel.de, 27 Seite(n)

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Vendor warranty

Vendor warranty is a striking argument for a purchase decision. Brother and Oki offer three years on all printers (after registration), Samsung only for business printers. With a Kyocera you get two years. HP seems to have little confidence in their products, warranty is just one year.

Brother, Kyocera, Oki , and Samsung provide an on-site-service. To obtain warranty service with HP, you have to return the product to the place of purchase at your own expense. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price.

Brother HL-4040CN

Warranty: 3 years (after online-registration)
Modalities: On-site-service
Warranty extensions: Four or five years with 24 or 48 hours reaction time
Additional services: -

HP Color Laserjet CP2025n

Warranty: 1 year
Modalities: Return to dealer
Warranty extensions: 1 year service after end of warranty next day on-site.
Additional services: -

Kyocera FS-C5100DN

Warranty: 2 years
Modalities: On-site-service
Warranty extensions: Kyolife (1 to 5 years) on-site-exchange
Additional services: 3 years or up to 100.000 pages on the imaging drum

Oki C3600n

Warranty: 3 years (after online registration within 90 days after purchase)
Modalities: On-site-service, next day
Warranty extensions: 4 or 5 years
Additional services: 5-year limited warranty on LED printheads

Samsung CLP-610ND

Warranty: 3 years
Modalities: On-site-service
Warranty extensions: 4 or 5 years
Additional services: -